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Old 04-03-2019, 02:59 PM
Jonathon Morrow's Avatar
Jonathon Morrow is offline
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Join Date: Apr 2019
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free online store issues


How can we help you?

Please provide the link to your storefront
I added 5 items but only the first 2 are showing. Why?

https://store16924001.ecwid.com/
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  #2  
Old 04-04-2019, 01:03 PM
Emma C.'s Avatar
Emma C. Emma C. is offline
Ecwid Team
 
Join Date: Apr 2018
Posts: 41
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Quote:
Originally Posted by Jonathon Morrow View Post
How can we help you?

Please provide the link to your storefront
I added 5 items but only the first 2 are showing. Why?

https://store16924001.ecwid.com/
Hi!

My name is Emma and I am from Ecwid Customer Care team. Thank you for reaching out!

I have checked your account and I see that you have added 5 products there: 4 enabled products and 1 disabled. Here is the screenshot: https://take.ms/kPWrs
As you can see, the Deposit for Hire Item is faded as it is in the Disabled state, and only the enabled products show up in your storefront.

Thus, to make this product visible in your storefront you should enable it. This is how you can do it: go to your Ecwid control panel > Catalog > Products > open this product > set Availability to 'Enable': https://take.ms/poMz1 (screenshot).

Once you save the changes, this item will be listed in your live store as well.

Hope, this helps. if you have any further questions or need assistance, feel free to contact us via this form: https://support.ecwid.com/hc/en-us/requests/new

We will be happy to help!
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Emma
Ecwid Customer Care Team
Help Center


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