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  #1  
Old 12-22-2015, 02:29 PM
DStreet Shoppe's Avatar
DStreet Shoppe is offline
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URGENT HELP NEEDED: How To - Add banner, change wording & change subdomain


I'm using the Free plan, how do i do the followings:
1) How to add banner to Ecwid website?
2) How to change the wording from 'wire transfer' to 'BANK transfer'?
3) How to change the subdomain from store7628319.ecwid.com to MYDOMAIN.ecwid.com ?

Last edited by DStreet Shoppe; 12-22-2015 at 02:30 PM. Reason: to add clarity
  #2  
Old 12-24-2015, 07:11 AM
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Antea Antea is offline
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Quote:
Originally Posted by DStreet Shoppe View Post
I'm using the Free plan, how do i do the followings:
1) How to add banner to Ecwid website?
2) How to change the wording from 'wire transfer' to 'BANK transfer'?
3) How to change the subdomain from store7628319.ecwid.com to MYDOMAIN.ecwid.com ?
Hello!

Thank you for the questions!

1) You can add a banner to your Ecwid Starter Site with the help of a CSS code. As an example I can give you a code that allows to add a banner above the Product Browser window.
Code:
header::after {
  content: " ";
  height: 100px;
  width: 960px;
  background-image: url("http://link_to_the_banner_image.jpg");
  display: block;
  margin-left: auto;
  margin-right: auto;
  margin-top: 10px;
}
To make the code work, you should insert it into your custom Ecwid CSS Theme (change the link address to the existing link to your banner image). If you don’t have any custom CSS themes, you can create one in your Ecwid Control Panel > Settings > Design > New CSS Theme. You can learn more about Changing Ecwid Design in our Knowledge Base.

2) To change the title of a Payment Method, just mouse over the current title and click on it. You will see the text fields where you can type the new title of a Payment method.

3) You can change the subdomain of your Ecwid Starter Site in your Ecwid Control Panel > Settings > General > Starter Site > Change Starter Site URL. You can take a look at the screenshot below:



We are always here to help if you have any more questions.
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Ecwid Customer Care Team

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  #3  
Old 12-24-2015, 07:41 PM
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DStreet Shoppe DStreet Shoppe is offline
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Hi, I tried to add product browser into Blogspot by following this instruction: https://help.ecwid.com/customer/portal/articles/1174643

However, nothing display after I insert the code. Can you help pls?
  #4  
Old 12-25-2015, 02:47 PM
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Wendy Wendy is offline
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Quote:
Originally Posted by DStreet Shoppe View Post
Hi, I tried to add product browser into Blogspot by following this instruction: https://help.ecwid.com/customer/portal/articles/1174643

However, nothing display after I insert the code. Can you help pls?
Hello,

I will be glad to help! Please, provide the link to your Blogger page and I will inspect it.

I look forward to hearing from you.
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  #5  
Old 12-29-2015, 01:26 AM
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DStreet Shoppe DStreet Shoppe is offline
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Here is my Blogger page: http://dstreetshoppe.blogspot.my/?view=sidebar

Pls help urgently
  #6  
Old 12-29-2015, 03:50 AM
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DStreet Shoppe DStreet Shoppe is offline
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Hi, here is my Ecwid site: https://dstreetshoppe.ecwid.com



As per image above:
1) How do I add banner at location A?
2) How do I remove text B?
3) I added a banner in location C last time but I forgot how I did it. Can you please tell me how to remove the banner and replace it with an introduction text?
4) How do I remove section D?
5) Currently, I noticed items appeared in location E are items without any category assigned to it. I want any items I selected will appear in the frontpage. How do I do that?
6) Previously, I chat with one of your sales staff in great length, I asked for a copy of the conversation but she never gave me one. Can I retrieve that conversation please? I believe it was within last week.

Thanks
  #7  
Old 12-30-2015, 07:03 AM
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Antea Antea is offline
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Quote:
Originally Posted by DStreet Shoppe View Post
Hi, here is my Ecwid site: https://dstreetshoppe.ecwid.com



As per image above:
1) How do I add banner at location A?
2) How do I remove text B?
3) I added a banner in location C last time but I forgot how I did it. Can you please tell me how to remove the banner and replace it with an introduction text?
4) How do I remove section D?
5) Currently, I noticed items appeared in location E are items without any category assigned to it. I want any items I selected will appear in the frontpage. How do I do that?
6) Previously, I chat with one of your sales staff in great length, I asked for a copy of the conversation but she never gave me one. Can I retrieve that conversation please? I believe it was within last week.

Thanks
Hello!

Quote:
Originally Posted by DStreet Shoppe View Post
1) How do I add banner at location A?
To add a banner to your starter site, please insert the following CSS code into your active custom Ecwid CSS theme and save the changes (replace the "https://link_to_your_banner.jpg" with the valid link to your banner image):
Code:
.search-wrapper::before {
 content: " ";
 position: relative;
 top: -30px;
 float: right;
 left: 530px;
 height: 80px;
 width: 500px;
 background-image: url("https://link_to_your_banner.jpg");
 display: block;
 margin-left: auto;
 margin-right: auto;
 margin-top: 10px;
 pointer-events: none;
}
If you don’t have any custom CSS themes yet, you can create one in your Ecwid Control Panel > Settings > Design > New CSS theme.

Quote:
Originally Posted by DStreet Shoppe View Post
2) How do I remove text B?
To remove the category path, please, refer to the article: https://help.ecwid.com/customer/portal/articles/1085587

Quote:
Originally Posted by DStreet Shoppe View Post
I added a banner in location C last time but I forgot how I did it. Can you please tell me how to remove the banner and replace it with an introduction text?
You added the banner to the Store Homepage description. To remove it, go to Ecwid Control Panel > Catalog > Categories > Store Home Page and edit the description. You can also type an introduction text in the text field (take a look at the screenshot below):



Quote:
Originally Posted by DStreet Shoppe View Post
4) How do I remove section D?
You can manage these categories in the Ecwid Control Panel > Catalog > Categories as well. If you want to delete the categories, click on “Delete Categories” (see the screenshot below):




Quote:
Originally Posted by DStreet Shoppe View Post
5) Currently, I noticed items appeared in location E are items without any category assigned to it. I want any items I selected will appear in the frontpage. How do I do that?
Yes, you are right, the products that are not sorted to categories are displayed at the store’s frontpage. So, if you don’t have any categories, all the products in your store will be shown on your store’s frontpage.

Quote:
Originally Posted by DStreet Shoppe View Post
6) Previously, I chat with one of your sales staff in great length, I asked for a copy of the conversation but she never gave me one. Can I retrieve that conversation please? I believe it was within last week.
Unfortunately, I cannot find the text of the conversation you’ve mentioned. But we will be glad to answer your questions, if you have any.
__________________
Anna,
Ecwid Customer Care Team

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  #8  
Old 12-30-2015, 07:04 AM
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Antea Antea is offline
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Quote:
Originally Posted by DStreet Shoppe View Post
Here is my Blogger page: http://dstreetshoppe.blogspot.my/?view=sidebar

Pls help urgently
I inspected your Blogger site and there is no Ecwid code in the pages’ source code. Could you please share a screenshot of your Blogger Editor page with me so I can see what might be a reason for the issue? Thank you!
__________________
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