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Old 06-23-2012, 09:26 PM
Rave With Mom's Avatar
Rave With Mom is offline
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Trying to set shipping cost to 5$ per order, not per item


Hello,

We are trying to set up our store so any order (regardless of number of items) will be shipped for 5 dollars. I tried setting the 'per order' value to 5.00 under User-Defined Methods but the shipping fee keeps being applied per item, not per order. Please help, we have had potential customers tell us that they refrained from purchasing because of this.

Thanks
  #2  
Old 06-24-2012, 04:34 PM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
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I have checked your store. All of your enabled products have a $5.00 fixed rate set in their Tax and Shipping tab of their respective product pages in your Ecwid control panel. That fixed rate is charging per item.

Please, set the Shipping Freight to 'Use Global Settings' in that tab for each of your products, then your global shipping rates will be in action and your orders will have a shipping cost of $5.00 per order, not per item.
 
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