[Colina Skate]

Email confirmation is sent in english instead of spanish as I expected.
Here is spanish translation for email confirmation:


Gracias por comprar,

Puedes seguir el proceso de tu orden de compra en el siguiente link:
http://.....

Número de orden: 13
Estado de la orden: En cola
Fecha de pedido: Nov 12, 2013 08:19 PM GMT

==== Items ====

Madera Real Ramondetta 8.25
SKU 00006
Peso 0g

Cantidad: 1
Precio (por unidad): $...


==== Total de orden ====

Items: $125 000
Envío: $0
Impuestos: $0
TOTAL: $125 000

-- Método de pago --

-- Dirección de envío --



Gracias por tu compra.

[Matt Ecwid]

Hi,

Please refer to this article: My mail notification templates are in English. How do I get my mail notifications translated to my language?

[Reyes y Princesas]

Hi Ecwid,

I changed in: control panel → System Settings → General → Languages page and sleect by default Spanish and disable all the other lenguages. But when the client buy, the emails still coming in English. How can I to configure the emails ECWID sent to our clients in Spanish please?

Thanks

[Clara K]

Originally Posted by Reyes y Princesas

Hi Ecwid,

I changed in: control panel → System Settings → General → Languages page and sleect by default Spanish and disable all the other lenguages. But when the client buy, the emails still coming in English. How can I to configure the emails ECWID sent to our clients in Spanish please?

Thanks

Hello,

Thanks a lot for your question!

This thread is about our old plain text notifications. Recently we have introduced new HTML-notifications. The templates for them consist of some text information and variables.

You can edit this template and change the texts and the look of the messages the way you need. It is possible to rephrase or translate the texts to any language. To edit the template please go to your Ecwid Control Panel > System Settings > Mail, scroll to the template you want to modify and click the "Edit" buttons.

The variables work in a different way, their values are loaded from Ecwid servers:
- Order confirmation, Successful Registration and Password Reminder email templates load translations for the notification basing on the language that your customer sees on the storefront;
- Order shipped and Order status changed templates variables depend on the language you have set in your Ecwid control panel, please refer here for details about switching the language of your Ecwid Control Panel.

To find out more about translations in Ecwid, please visit: http://help.ecwid.com/customer/porta...d-translations

Please do not hesitate to contact us if you need assistance with customising your emails to customers.

Thank you!