The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 10-21-2015, 09:22 AM
safaa farid's Avatar
safaa farid safaa farid is offline
Junior Member
 
Join Date: Oct 2015
Posts: 2
Default the store is not shown iin the website page

the store was there on the facebook page when i reopen the page there is nothing!!!!!!!!!!!!
  #2  
Old 10-21-2015, 07:25 PM
Sergio87's Avatar
Sergio87 Sergio87 is offline
Ecwid Team
 
Join Date: Mar 2014
Posts: 1,512
Default

Quote:
Originally Posted by safaa farid View Post
the store was there on the facebook page when i reopen the page there is nothing!!!!!!!!!!!!
Hello.

Thank you for the message.

I am very sorry you have faced this issue.

I have just checked your store that is located here: https://www.facebook.com/pages/Recto...p_251458316228 and found that it works great for me.

Here is the screenshot:



I have tested it in all browsers including Google Chrome, Firefox, Opera, Safari.

Can you please clarify what exactly you see when you open your Ecwid store page on Facebook (https://www.facebook.com/pages/Recto...p_251458316228) ?

Is there any error message shown to you?

Also can you please clarify what browser, it's version and operating system you use? Is there the same issue if you open your storefront page in another browser?

Look forward to hearing from you.
__________________
Sergey G., Ecwid Team
------------------
Welcome to our Help Center with a lot of answers and tips!

Last edited by Sergey; 10-21-2015 at 07:27 PM.
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:11 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.