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  #1  
Old 08-22-2013, 03:28 AM
storked's Avatar
storked is offline
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NOTE TO CUST. prior to customer entering shipping


Our business ships baby boxes... boxes consisting of gifts for new mums... one of the issues is that quite often when the box arrives at the hospital mum and bub has already checked out...

What we need is to be able to have a NOTE to customer just as they are about to enter shipping info encouraging them to send to new Mums residential address instead of hospital address and advising additional charges will apply should an item need to be resent.

Easy enough to add notes in payment screen but too late shipping info already input! on previous screen.

Your help would be appreciated.
  #2  
Old 08-23-2013, 10:48 AM
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Liza P Liza P is offline
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Quote:
Originally Posted by storked View Post
Our business ships baby boxes... boxes consisting of gifts for new mums... one of the issues is that quite often when the box arrives at the hospital mum and bub has already checked out...

What we need is to be able to have a NOTE to customer just as they are about to enter shipping info encouraging them to send to new Mums residential address instead of hospital address and advising additional charges will apply should an item need to be resent.

Easy enough to add notes in payment screen but too late shipping info already input! on previous screen.

Your help would be appreciated.
Please, refer to this post: http://www.ecwid.com/forums/showthread.php?t=14347#2
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