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Old 01-10-2018, 03:00 PM
Daniel Abdelfatah's Avatar
Daniel Abdelfatah is offline
 
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Store not loading in wordpress


https://aniaspoison.com/

Today my store stopped loading. I use wordpress. Latest version. What is the issue? Here is a print screen:


Thanks

Last edited by Daniel Abdelfatah; 01-10-2018 at 03:07 PM.
  #2  
Old 01-10-2018, 03:55 PM
Daria Sh.'s Avatar
Daria Sh. Daria Sh. is offline
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Quote:
Originally Posted by Daniel Abdelfatah View Post
https://aniaspoison.com/

Today my store stopped loading. I use wordpress. Latest version. What is the issue? Here is a print screen:

Thanks
Hi,

It's Daria from Ecwid Customer Care team.

At the moment Ecwid storefronts do not load in Internet Explorer and Edge browsers. Ecwid storefronts work fine in all other browsers (Chrome, Mozilla Firefox, etc.). Our development team is fixing the issue with the highest priority.

You can check the updates on our status page here: https://status.ecwid.com/

I'm sorry that you've faced this issue as well. We'll let you know when it's fixed. Thank you!
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  #3  
Old 01-10-2018, 05:10 PM
Daniel Abdelfatah's Avatar
Daniel Abdelfatah Daniel Abdelfatah is offline
 
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So far I had no issues with edge. But the store did not load in chrome too. Now it works in both chrome and edge. thanks for the quick respond.
  #4  
Old 01-10-2018, 05:28 PM
Daria Sh.'s Avatar
Daria Sh. Daria Sh. is offline
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Join Date: Feb 2015
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Quote:
Originally Posted by Daniel Abdelfatah View Post
So far I had no issues with edge. But the store did not load in chrome too. Now it works in both chrome and edge. thanks for the quick respond.
Hi,

Thanks for your reply! We have resolved the issue.

Ecwid stores display in all browsers fine now.
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Ecwid Customer Care Team

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