[Nasty Nice]

Hi, when choosing the credit card payment option during checkout and clicking continue, the page says "Sorry, your request could not be processed." (as seen from link attached above.
Please help,
thanks.

[Liza P]

Originally Posted by Nasty Nice

Hi, when choosing the credit card payment option during checkout and clicking continue, the page says "Sorry, your request could not be processed." (as seen from link attached above.
Please help,
thanks.

Hello,

I have checked your store settings. This issue occurs because you have enabled the "Send transactions to test server (no charges)" in your TransFirst payment method settings, while using the live account the payment gateway side. Please go to your Ecwid control panel -> System setting -> Payment -> Payment methods -> TransFirst account details and untick the "Send transactions to test server (no charges)" checkbox, please, check the screenshot: http://take.ms/aSxvw This should fix the issue.