Thread Tools Display Modes
Old 10-03-2017, 01:51 PM
Tiny Tots's Avatar
Tiny Tots is offline
Junior Member
Join Date: Jan 2017
Posts: 1

How to mandate mobile number as mandatory during register account ("create new account")

How can we help you?
How to mandate mobile number as mandatory during register account ("create new account")

Please provide the link to your storefront
Reply With Quote
Old 10-12-2017, 06:50 PM
Una Q's Avatar
Una Q Una Q is offline
Ecwid Team
Join Date: Nov 2016
Posts: 113


This is Una from Ecwid Customer Care team. Thank you for reaching us out. I’m sorry for the delayed answer!

Basically, there are three fields that customers should fill out when creating a new account: Name, Email and Password. If you want to collect customers’ phone numbers, you can require them on checkout, just enable the "Require phone number on checkout” option in Ecwid control panel->Settings->General->Cart, then the customers won’t be able to complete checkout process until they enter a number.

By the way, there are several ways to request additional information from your customers, we describe them in this article:

It is also possible to customise the registration form and add a phone number field, our Customisation Team will be happy to help you with this query. If you are interested, please feel free to contact them using this form: Once they receive a request, a team member will get in touch with you to discuss extra details.

I hope you find this information helpful. If any further questions arise — don’t hesitate to ask. We will be glad to answer and assist.

Best regards,
Una Q.
Ecwid Support Team
Reply With Quote
The Following User Says Thank You to Una Q For This Useful Post:
smartMart (10-13-2017)

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 11:52 AM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.