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Old 10-03-2017, 01:51 PM
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How to mandate mobile number as mandatory during register account ("create new account")


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How to mandate mobile number as mandatory during register account ("create new account")

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Old 10-12-2017, 06:50 PM
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Una Q Una Q is offline
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Hello!

This is Una from Ecwid Customer Care team. Thank you for reaching us out. I’m sorry for the delayed answer!

Basically, there are three fields that customers should fill out when creating a new account: Name, Email and Password. If you want to collect customers’ phone numbers, you can require them on checkout, just enable the "Require phone number on checkout” option in Ecwid control panel->Settings->General->Cart, then the customers won’t be able to complete checkout process until they enter a number.

By the way, there are several ways to request additional information from your customers, we describe them in this article: https://support.ecwid.com/hc/en-us/a...from-customers

It is also possible to customise the registration form and add a phone number field, our Customisation Team will be happy to help you with this query. If you are interested, please feel free to contact them using this form: https://ecwidcom.typeform.com/to/vIlijv. Once they receive a request, a team member will get in touch with you to discuss extra details.

I hope you find this information helpful. If any further questions arise — don’t hesitate to ask. We will be glad to answer and assist.

Best regards,
Una Q.
Ecwid Support Team
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