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Old 09-26-2017, 05:52 PM
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Olkades1 is offline
 
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Mistakes in french confirmation email


The French translation for the confirmation email has mistakes which needs to be corrected. Can you please fix?


Nous vous remercions de votre commande à notre boutique <storeName> ! Votre commande sur <date> a été soumise et sera traitée dès réception de votre paiement.
Should be:
Nous vous remercions de votre commande à notre boutique <storeName> ! Votre commande du <date> a été soumise et sera traitée dès réception de votre paiement.


Nous vous accueillons sur notre boutique à tout moment. Si vous avez besoin d’aide ou si vous avez des questions, veuillez nous envoyer un e-mail à <email>. Nous sommes ravis de vous aider.
Should be:
Nous vous accueillons sur notre boutique à tout moment. Si vous avez besoin d’aide ou si vous avez des questions, veuillez nous envoyer un e-mail à <email>. Nous serons ravis de vous aider.
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Old 09-27-2017, 12:02 PM
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Antea Antea is offline
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Hello!
Anna here, Ecwid team.

Thank you for pointing our attention to this! We'll surely review your improvement suggestions and update the notification template, if necessary.

Also, we appreciate our merchants' input into Ecwid translations. If you have any other suggestions, you are welcome to submit them for review, here's the instruction on how to do this: https://support.ecwid.com/hc/en-us/a...d-translations
Thank you!

In case you'd like to change the text of your Ecwid email notifications, it is possible to edit the templates, the details on how to do that are provided here: https://support.ecwid.com/hc/en-us/a...-notifications
Please, note that this feature is available on the paid Ecwid plans only.

If you have any further questions, please feel free to contact us for help.
Kind regards,
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Anna,
Ecwid Customer Care Team

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