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Old 09-30-2014, 10:43 PM
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Tempress.com Tempress.com is offline
 
Join Date: Oct 2010
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Exclamation No longer receiving Order Emails

We are no longer receiving order emails to our Gmail account.

A week ago, our Google Drive went over capacity and our Gmail account was suspended until we purchased more storage. This went unnoticed until yesterday, and the last order email in the inbox is Order 19419 from Sept 23rd. About 5 orders came in since I fixed the gmail account yesterday morning, but none of those order emails arrived in the inbox.

We have tested the inbox and it is working fine.

I'm guessing your mail-server got sick of receiving bounce backs and maybe flagged it?

Please advise,
Matt
 
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