The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 08-10-2014, 04:39 PM
Jeff Sykes:5284123@deleted's Avatar
Jeff Sykes:5284123@deleted is offline
Junior Member
 
Join Date: Aug 2014
Posts: 2
Default

Upload Failure


I've been trying to upload a file for an egood, and I keep getting a dead page in chrome. I'm not being told it was a success or a failure, just a "he's dead, jim" page.
Attached Thumbnails
Click image for larger version

Name:	Screenshot 2014-08-10 12.10.29.jpg
Views:	103
Size:	64.5 KB
ID:	2645  
  #2  
Old 08-11-2014, 06:18 AM
Sergio87's Avatar
Sergio87 Sergio87 is offline
Ecwid Team
 
Join Date: Mar 2014
Posts: 1,512
Default

Quote:
Originally Posted by Jeff Sykes View Post
I've been trying to upload a file for an egood, and I keep getting a dead page in chrome. I'm not being told it was a success or a failure, just a "he's dead, jim" page.
Hello Jeff,
Thank you for the description of this problem. This is a known issue in Ecwid which makes it impossible to attach large sized files to products. Please accept our apologies for having to face this problem, our development team is already working on getting this issue fixed and we will roll out an update that solves this problem some time soon.
__________________
Sergey G., Ecwid Team
------------------
Welcome to our Help Center with a lot of answers and tips!
  #3  
Old 08-11-2014, 11:45 AM
Jeff Sykes:5284123@deleted's Avatar
Jeff Sykes:5284123@deleted Jeff Sykes:5284123@deleted is offline
Junior Member
 
Join Date: Aug 2014
Posts: 2
Default

Quote:
Originally Posted by Sergey View Post
Hello Jeff,
Thank you for the description of this problem. This is a known issue in Ecwid which makes it impossible to attach large sized files to products. Please accept our apologies for having to face this problem, our development team is already working on getting this issue fixed and we will roll out an update that solves this problem some time soon.
So, what is the upper limit of files I can add without running into this problem?
  #4  
Old 08-12-2014, 12:45 PM
Sergio87's Avatar
Sergio87 Sergio87 is offline
Ecwid Team
 
Join Date: Mar 2014
Posts: 1,512
Default

Quote:
Originally Posted by Jeff Sykes View Post
So, what is the upper limit of files I can add without running into this problem?
Hello.

At the moment you are able to upload files with up to 60MB size.

Please accept our apologies for having to face this problem. We are working on it at the moment. I will keep you informed in this thread.
__________________
Sergey G., Ecwid Team
------------------
Welcome to our Help Center with a lot of answers and tips!
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Tags
egood, failure, upload

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 10:04 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.