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Old 09-06-2017, 06:58 PM
David Bullas's Avatar
David Bullas is offline
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java script code looks all stretched on my site


Hey
I've got a website i built using very basic html and I've added the java script code that you generated for other platforms, but the store front on my site stretches the thumbnails massively! any help?

storefront: http://edstockham.ecwid.com
my website: http://www.edstockham.com/shop.html
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Old 09-07-2017, 02:57 PM
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Stacy_P Stacy_P is offline
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Quote:
Originally Posted by David Bullas View Post
Hey
I've got a website i built using very basic html and I've added the java script code that you generated for other platforms, but the store front on my site stretches the thumbnails massively! any help?

storefront: http://edstockham.ecwid.com
my website: http://www.edstockham.com/shop.html
Hello David,

This is Stacy from Ecwid Customer Care team.

Thank you for contacting us on the matter! I'd be happy to help you with it.

I inspected the provided links and found out what you mean. The thing is, Ecwid adjusts to the area where it is inserted. So, the images sizes can be different on different sites.

I inspected your account settings and found out that you use large product images at the moment. To fix the issue you may want to change the image size to Medium or Small in your control panel > Settings > Design page, like this:



As a result, product thumbnails in the grid view will be smaller.

I hope this helps. Please, feel free to reach us out if any support is needed. We are always here and ready to help you.

Thank you and have a lovely day further!
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