The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 03-30-2011, 11:19 PM
saoirse's Avatar
saoirse is offline
Junior Member
 
Join Date: Mar 2011
Posts: 1
Default

Shipping zone reverts to 'The World'


Just a quick question!

I have three shipping zones (Northern Ireland, Southern Ireland and The World), but when I go to check-out it always uses pricing for 'The World' (€1 more at €3.95).

Could anyone help me fix this? My store is located at: http://url.ie/ag39
Thanks!! (:

Last edited by saoirse; 03-31-2011 at 02:21 AM.
  #2  
Old 03-31-2011, 08:11 AM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
Senior Member
 
Join Date: Jan 2011
Location: Ecwid headquarters
Posts: 7,765
Default

I have inspected your store setup, and found that you have 2 specific zones correctly set, and 2 charges assigned for them in "Main shipping" user defined method. Everything is right, except for the fact that the charges list starts with The World zone, and after it there are your 2 more specific zones.

The shipping charges apply from top to bottom of the list. Ecwid goes along the list and matches the address to the zone in each charge. Once a fitting charge has been found, the search is over and the found charge is used to calculate shipping.

The World zone matches any address. If it is on the top of you charges, it will always be used for every shipping calculation. Make the charge for The World zone to appear last on the list (drag it down with the mouse). Save the settings and refresh your shop page; since then your shipping will be calculated as you want it to: аirst Ecwid will try to match the address to your 2 more specific zones, and only if they do not match address, Ecwid will use the charge for The World zone.
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:45 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.