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  #1  
Old 11-08-2013, 05:36 AM
Juan Pablo Surfordie's Avatar
Juan Pablo Surfordie is offline
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Join Date: Oct 2013
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Can not sync my facebook page with Ecwid products


Hi,

I have uploaded one of my products to the Ecwid Catalog and the only thing I see in my fb ecwid app are the samples. Please I need help, I can't find the problem.

https://www.facebook.com/piratasurf....p_251458316228
Store ID 2701276

Thank you very much.
Juan Pablo
  #2  
Old 11-08-2013, 08:49 AM
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Lanna Lanna is offline
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Join Date: Jan 2011
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Quote:
Originally Posted by Juan Pablo Surfordie View Post
Hi,

I have uploaded one of my products to the Ecwid Catalog and the only thing I see in my fb ecwid app are the samples. Please I need help, I can't find the problem.

https://www.facebook.com/piratasurf....p_251458316228
Store ID 2701276

Thank you very much.
Juan Pablo
Hi,

This Ecwid https://www.facebook.com/piratasurf....p_251458316228 is connected to our demo store id 1003 that's why you don't see your products there. You can quickly fix it by inserting your store id:
- open https://apps.facebook.com/ecwid-shop/
- go to 'Settings'
- submit your store ID into "Ecwid Store ID" field
- save the change

After that the store will be linked to your Ecwid account and will display your catalog.
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Ecwid Customer Care Team

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  #3  
Old 11-12-2013, 05:53 AM
Juan Pablo Surfordie's Avatar
Juan Pablo Surfordie Juan Pablo Surfordie is offline
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Join Date: Oct 2013
Posts: 2
Default Great!!

Lana Thank you very much!!

You are great! it was very simple... I have no idea, thanks for the fast answer!

Pirata Surf Peru!
 
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