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Old 01-05-2013, 01:20 PM
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broken invoice


Why is my invoice "broken" or laid out like this, and fitted onto a quarter of a page?



http://soyesterday-vintageclothing.com

Surely it should be one page per page?

FYI I'm on firefox and using a mac osx. I have a paid Gold account via Yola

Regards,

Sofia
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Old 01-08-2013, 03:36 PM
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Matt Ecwid Matt Ecwid is offline
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Quote:
Originally Posted by Sofias Store View Post
Why is my invoice "broken" or laid out like this, and fitted onto a quarter of a page?

http://soyesterday-vintageclothing.com

Surely it should be one page per page?

FYI I'm on firefox and using a mac osx. I have a paid Gold account via Yola

Regards,

Sofia
Hi Sofia,

I've tried printing invoices in different browsers including Firefox and haven't reproduced the issue. Did you try it in other browsers? Is the issue reproduced there?
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Old 03-06-2013, 03:56 PM
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Sofias Store Sofias Store is offline
 
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Question Firefox problem broken invoice

The invoice is fine in IE and Safari. Shame as I prefer Firefox for most other things and have to switch just for invoices.

Another problem though (now on safari)...however the invoice is only set out on quarter page for preview and print out. Is this meant to happen too, to allow for the possibility for a 4 page invoice? If this is so why is the print out so small squashed into a corner? I mean i guess i can adjust it but I'd have to open it up an another editor wouldn't I? What do you think/suggest?
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Old 03-13-2013, 01:24 PM
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Matt Ecwid Matt Ecwid is offline
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Quote:
Originally Posted by Sofias Store View Post
The invoice is fine in IE and Safari. Shame as I prefer Firefox for most other things and have to switch just for invoices.

Another problem though (now on safari)...however the invoice is only set out on quarter page for preview and print out. Is this meant to happen too, to allow for the possibility for a 4 page invoice? If this is so why is the print out so small squashed into a corner? I mean i guess i can adjust it but I'd have to open it up an another editor wouldn't I? What do you think/suggest?
Hi,

I checked it in Chrome, Firefox and Safari on MacOS. Invoices were printed with correct scale one one page. I also checked how invoices are printed in your control panel. It looked ok for me in all browsers as well.

Therefore I can only presume that the problem has something to do with your browser or OS settings. Are you using any plugins/extensions in your browser?

Also, can you try printing invoices on another computer? Does the issue persist there?
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