The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 08-12-2018, 10:21 PM
Tammie Wingert's Avatar
Tammie Wingert is offline
Junior Member
 
Join Date: Aug 2018
Posts: 1
Default

Options added to a product won't display


I have added a t-shirt to the site and added the option for size. I utilized the drop down list and clicked the "requires customer selection" box. After saving, the options do not display on the product. If you attempt to add the t-shirt to the cart it displays "please specify your option" but there is no way to do this. Can anyone advise? Thank you!

https://rushtonpta.ecwid.com/Rushton...irt-p113159169
  #2  
Old 08-23-2018, 09:30 AM
Mary G.'s Avatar
Mary G. Mary G. is offline
Ecwid Team
 
Join Date: Jan 2018
Posts: 69
Default

Quote:
Originally Posted by Tammie Wingert View Post
I have added a t-shirt to the site and added the option for size. I utilized the drop-down list and clicked the "requires customer selection" box. After saving, the options do not display on the product. If you attempt to add the t-shirt to the cart it displays "please specify your option" but there is no way to do this. Can anyone advise? Thank you!

https://rushtonpta.ecwid.com/Rushton...irt-p113159169
Hello,

It's Mary from Ecwid Customer Care team. Thank you for your question.

Recently Ecwid has renewed a Design page in the control panel. The new page gives an opportunity for more advanced design customization. Here is a video of how new Design page looks: http://take.ms/OwfZ6

I've checked your store and I see that Product Options indeed do not display on the product details page. To display options, please, do the following:
1) Open Ecwid Control panel > Design
2) Scroll down to find a 'Sidebar' section.
3) Tick the box "Product options" to display them on the product details page. The changes will immediately display in the preview on the right.


Hope this information helps!

Kind regards,
__________________
Maria G.
Ecwid Customer Care Team

More tips and hints on Ecwid use in our Help Center

⬇ Please click Thanks if my reply helped you.
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 11:19 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.