The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 09-26-2012, 05:40 PM
Clay's Avatar
Clay is offline
 
Join Date: Dec 2010
Posts: 24
Default

Is there a way to deactivate confirmations for a selected category?


We are having an XML feed set up for our store to send orders for books to a fulfillment house. We also have event registrations in the store that are entered as "Products" (no weight assigned, so intangible). Is there a setting that would prevent Ecwid from sending alerts for a selected category (in this event, the "Conferences" category)? In other words, how can I prevent order confirmations for Intangible goods from being sent via XML to the fulfillment provider?
  #2  
Old 09-28-2012, 01:11 PM
Matt Ecwid's Avatar
Matt Ecwid Matt Ecwid is offline
Ecwid Team
 
Join Date: Oct 2011
Posts: 4,947
Default

Quote:
Originally Posted by Clay View Post
We are having an XML feed set up for our store to send orders for books to a fulfillment house. We also have event registrations in the store that are entered as "Products" (no weight assigned, so intangible). Is there a setting that would prevent Ecwid from sending alerts for a selected category (in this event, the "Conferences" category)? In other words, how can I prevent order confirmations for Intangible goods from being sent via XML to the fulfillment provider?
Hi,

If I get it right, you already has some custom integration scripts that get orders info from Ecwid, transform it to XML and forward it to the fulfillment's servers. And you want to prevent Order API or Instant Order Notifications (or both of them) from sending info about the order containing some particular products.

It is not possible to do it on Ecwid side, because APIs are supposed to provide every available information. On the other hand, basing on the provided info, the script that you use for retrieving the store data can decide how a received data needs to be processed. So, in your custom script that uses Ecwid APIs, you can parse the incoming data, check what products are purchased and forward that data to the fulfillment provider's server if needed. Order API returns ordered items and their IDs, so if you already have some script that processes orders data, it wouldn't be difficult to modify it a little so that it will 'ignore' some of the orders. I'd recommend contacting the developer who made the integration for you regarding this adjustment.
__________________
Matt K
Ecwid Team

Ecwid Guide for Beginners

Ecwid Help Center

Ecwid video tutorials
  #3  
Old 09-28-2012, 06:27 PM
Clay's Avatar
Clay Clay is offline
 
Join Date: Dec 2010
Posts: 24
Default

Thanks. I was able to track down the programmer who was hired by the fulfillment service we want to use to create XML feeds for their clients. He indicated he could exclude intangible.
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Tags
confirmation email, intangible goods

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 07:41 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.