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Old 03-28-2014, 11:09 PM
Tiffany Lamont's Avatar
Tiffany Lamont is offline
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Join Date: Mar 2014
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Wix App Not Working! (HELP ASAP)


I added my Ecwid app on my Wix site just a few minutes ago and then I saved my page and excited my editor.
When I came back to re-edit my site my app was gone and now I can't get it back! PLEASE HELP!
I don't know how to find the HTML to just put it in myself. And I can't even delete my account and to try setup again...

I run an animal rescue and I need to get the app up and running as soon as possible.
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Old 03-31-2014, 12:59 PM
Maya's Avatar
Maya Maya is offline
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Quote:
Originally Posted by Tiffany Lamont View Post
I added my Ecwid app on my Wix site just a few minutes ago and then I saved my page and excited my editor.
When I came back to re-edit my site my app was gone and now I can't get it back! PLEASE HELP!
I don't know how to find the HTML to just put it in myself. And I can't even delete my account and to try setup again...

I run an animal rescue and I need to get the app up and running as soon as possible.
Hello,

I'm sorry to hear about the problem with Ecwid store installation. You can re-install your Ecwid store again as described in our article here: http://kb.ecwid.com/w/page/67178675/Wix#Installation

Use Store ID of earlier created account: 4504048

Please, let me know about results.
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