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Old 10-30-2018, 11:45 AM
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Problem with Wordpress Account | Odeta Stuikys Rose


Hello members

I am using wordpress from last few months everything was good but suddenly my visitor’s information disappear. I checked multiple times but all the time it was showing the same.

Can anyone here help me with this?


Thanks
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Old 11-01-2018, 02:09 PM
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Hello there,
I am Karina, Ecwid Customer Care Team. Thank you for your message.

We have contacted you regarding the Wordpress issue via email. Please, check your inbox.

If you have any questions, please, contact us at support@ecwid.com. Also you can check out our help portal at https://support.ecwid.com with plenty of ready answers.
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Old 11-16-2018, 10:06 AM
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Susan87285665 Susan87285665 is offline
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Hello odetastuikysrose

It happens sometimes with WordPress don't worry try to login with another device.
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Old 11-17-2018, 07:05 AM
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Thanks for suggestion Susan87285665, but it's not working.
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Old 11-21-2018, 10:49 AM
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Hi Odeta Stuikys Rose,

you can try another cms also.
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Old 11-23-2018, 09:21 AM
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Default Problem with Wordpress Account | Odeta Stuikys Rose

Don't have idea
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Old 11-28-2018, 07:44 AM
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Quote:
Originally Posted by odettastuikysrose View Post
Thanks for suggestion Susan87285665, but it's not working.
Hello there,

This is Wendy from Ecwid team. Do you still experience this issue with your Wordpress site?

Our agent Karina sent you a message to your ro**********ikys@g*****com email address. Have you received it?

Please let me know if you need any further assistance with this and I will be happy to help!

Thank you!
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Old 11-28-2018, 08:01 AM
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odettastuikysrose odettastuikysrose is offline
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Quote:
Originally Posted by Wendy View Post
Hello there,

This is Wendy from Ecwid team. Do you still experience this issue with your Wordpress site?

Our agent Karina sent you a message to your ro**********ikys@g*****com email address. Have you received it?

Please let me know if you need any further assistance with this and I will be happy to help!

Thank you!
Hello Wendy

Thanks for reply but I am still facing same problem.
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  #9  
Old 11-30-2018, 10:51 PM
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Adam D. Adam D. is offline
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Quote:
Originally Posted by odettastuikysrose View Post
Hello Wendy

Thanks for reply but I am still facing same problem.
Hi,

Adam's here with Ecwid Team.

It looks like we could use some help from you to see how we can help here.

May I ask you to reply to the message we sent to your inbox with more details when you have a chance?

Thank you.
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Old 11-30-2018, 11:53 PM
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Hewa Bora Hewa Bora is offline
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Following to this thread for answer. Thanks.
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