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Old 04-09-2016, 09:01 PM
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alistair George is offline
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Did Facebook, saw my store once now its gone.


Subject matter says all except I can see my logos but not my shop.
  #2  
Old 04-11-2016, 09:13 AM
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Wendy Wendy is offline
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Quote:
Originally Posted by alistair George View Post
Subject matter says all except I can see my logos but not my shop.
Hello!

I am sorry this happened. Please, post here the link to your Facebook store. I will inspect it.

Thank you!
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Old 04-11-2016, 09:36 AM
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alistair George alistair George is offline
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Dont know much about facebook and if this helps:
https://www.facebook.com/alistair.george2
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Old 04-11-2016, 06:25 PM
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Quote:
Originally Posted by alistair George View Post
Dont know much about facebook and if this helps:
https://www.facebook.com/alistair.george2
Thank you for the link. I checked this page and as I see, it is your personal page on Facebook.

Facebook doesn't allow adding applications to personal profiles. So if you want to add your Ecwid store to FB page, it is necessary to create a new official FB page (they are also called "fan pages").

You can create it here: www.facebook.com/pages/create.php
Once you create a fan page on Facebook, add the store to the page using this instruction https://help.ecwid.com/customer/portal/articles/1070942

You can view and manage your FB pages here: www.facebook.com/pages/manage/ More about pages: www.facebook.com/help/?topic=pages
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