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  #1  
Old 02-22-2013, 11:53 PM
Pets Barn's Avatar
Pets Barn is offline
 
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Links not working, neither is browser back button


Hello,

I am having issues with the browser back button & Links when a user is within the store.

When a user has clicked into one of the products into the store and then clicks that browser's back button, they are left on the same page. It doesn't appear that the page refreshes, as the store does not load up again.

I have also found that linking to a particular product links directs me to the shop page instead of the product. Here is an example: http://www.petsbarn.com/store/#page-...43&id=20505329

^I browsed straight to the product, then copied & pasted the link here.

I have tested in all browsers and this only happens when within the ECWID store.

Would someone please give me a hand when they have a moment? They URL to our store is: http://www.petsbarn.com/store/

Thank you!
  #2  
Old 02-25-2013, 07:00 AM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
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Location: Ecwid headquarters
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We have received your bug report on this, and replied already. The problem seems to be connected with some custom script on the page that overwrites the URL. We are looking into it.
  #3  
Old 09-06-2013, 12:12 AM
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Brandon Handel Brandon Handel is offline
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Hi,

I am having issues with the browser back button when a user is within the store.

When a user has clicked into one of the products into the store and then clicks that browser's back button, they are left on the same page. It doesn't appear that the page refreshes, as the store does not load up again. Or it'll go back to the same product.

I have tested in all browsers including my iPhone 5 and this only happens when within the ECWID store.

Would someone please give me a hand when they have a moment? They URL to our store is: http://www.hydrationtubecovers.com

Any buddy?

I'm having the same issue.
http://www.hydrationtubecovers.com

Last edited by Maya; 09-06-2013 at 12:31 PM.
  #4  
Old 09-10-2013, 10:49 AM
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Maya Maya is offline
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Hello Brandon,

Thank you for the report. I have informed our engineers about this and they will look into it as soon as possible.

I will update you soon.
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  #5  
Old 09-10-2013, 08:24 PM
Brandon Handel's Avatar
Brandon Handel Brandon Handel is offline
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awesome... Please let me know asap..
 
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