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Old 01-08-2011, 06:45 PM
Mix N Mill's Avatar
Mix N Mill Mix N Mill is offline
 
Join Date: Jan 2011
Location: Illinois, USA
Posts: 3
Question Problems importing products: "Cannot upload image"

Ecwid support,

I have tried to import the attached CSV file several times. It keeps failing on different images, claiming that it "cannot upload image." I have made sure that all images are valid and accessible at the URL given. I see in the knowledge base that images may fail due to server timeouts. Is there anyway to increase the timeout? The images are hosted on the same server where ecwid is installed; I'm amazed that it keeps timing out. What do you recommend?

Thank you,
James Carroll
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File Type: zip ecwid_import_valid_images_only.zip (15.6 KB, 94 views)
 
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