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  #1  
Old 01-29-2013, 12:16 PM
Samantha Blake-Jones's Avatar
Samantha Blake-Jones is offline
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Join Date: Jan 2013
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Question

issues with updating


hi, i have just transfers over from payvment.
I ham trying to update my products etc and when i come to save the changes it takes ages and then i get a pop up saying the server cannot be accessed?

Anyone got any ideas how i can sort.

Thanks
Sam
  #2  
Old 01-29-2013, 12:42 PM
Maya's Avatar
Maya Maya is offline
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Location: Ecwid headquarter
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Quote:
Originally Posted by Samantha Blake-Jones View Post
hi, i have just transfers over from payvment.
I ham trying to update my products etc and when i come to save the changes it takes ages and then i get a pop up saying the server cannot be accessed?

Anyone got any ideas how i can sort.

Thanks
Sam
Thank you for the report.

This is the known issues, actually. Our engineers are working on the solution in this very moment. The hot fix will be released as soon as testing will be finished.

I will keep you informed.
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  #3  
Old 01-29-2013, 12:50 PM
Maya's Avatar
Maya Maya is offline
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Join Date: Feb 2010
Location: Ecwid headquarter
Posts: 5,876
Default

Quote:
Originally Posted by Samantha Blake-Jones View Post
hi, i have just transfers over from payvment.
I ham trying to update my products etc and when i come to save the changes it takes ages and then i get a pop up saying the server cannot be accessed?

Anyone got any ideas how i can sort.

Thanks
Sam
We have fixed this problem for your store manually. Product update should work properly now.

If you have any questions, please, feel free to contact us at payvment@ecwid.com
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The information in this thread might be outdated
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connection, issues, server, trouble, updating

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