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Old 04-01-2017, 03:26 AM
neha sharma's Avatar
neha sharma is offline
 
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Detailed image opens behind the main pop-up


Hi All,
On my website I'm linking to individual categories and products. When clicked the items open a pop-up for the store. Here's my website http://baankiapparels.com
When I open a product and click on its image, the detailed image opens in another pop-up behind the main one. Isee this both on mobile and desktop views.
Anyone else seeing this behavior? How can I fix this?
It was working until maybe 2 weeks earlier.


Regards,
Neha

Last edited by neha sharma; 04-01-2017 at 03:44 AM.
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Old 04-04-2017, 02:32 PM
Daria Sh.'s Avatar
Daria Sh. Daria Sh. is offline
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Join Date: Feb 2015
Posts: 767
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Quote:
Originally Posted by neha sharma View Post
Hi All,
On my website I'm linking to individual categories and products. When clicked the items open a pop-up for the store. Here's my website http://baankiapparels.com
When I open a product and click on its image, the detailed image opens in another pop-up behind the main one. Isee this both on mobile and desktop views.
Anyone else seeing this behavior? How can I fix this?
It was working until maybe 2 weeks earlier.


Regards,
Neha
Hi Neha,

It’s Daria from Ecwid Customer Care team.

As I see, you have already contacted us via email and your question has been solved. I've also checked your website and see that the images work fine now.

Just for other users who come across this thread, I'd like to note that you can get rid of pop-ups in the store if you add a store to a separate page on your website and then use the direct links to products and categories. The detailed instructions are given in this article: https://support.ecwid.com/hc/en-us/articles/207807865

If you have any other questions, feel free to write back. We are always glad to help.
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Daria
Ecwid Customer Care Team

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