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Old 07-28-2015, 10:58 AM
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can not see/access products list to alter


ecwid changed shoppoing cart since last I went on page. Totally lost. Why change something that is already working - extreamly unhappy (

So how do I get to the products pages to add and edit cause I have spent an hour pressing every button I can see and now ready to get rid of ecwid and find another shopping cart.
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Old 07-28-2015, 12:40 PM
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You mean this? https://my.ecwid.com/cp/CP.html#products
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Old 07-29-2015, 07:43 AM
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Quote:
Originally Posted by muddy duck rescue View Post
ecwid changed shoppoing cart since last I went on page. Totally lost. Why change something that is already working - extreamly unhappy (

So how do I get to the products pages to add and edit cause I have spent an hour pressing every button I can see and now ready to get rid of ecwid and find another shopping cart.
Hello!

Thanks a lot for the honest feedback.

I am so sorry to learn that you faced this. Yes, you are right. Recently we updated the design of Ecwid control panel. We didn't change the logic anyhow: all the sections of Ecwid control panel remained on the same places, aside from the "Customers" page. We combined Customers and Sales sections.

As I understand, you would like to access the product list. In order do do it, please go to your Ecwid control panel at https://my.ecwid.com and proceed to Catalog > Products page. Let me please provide two screenshots, that show the control panel "before" and "after" the update.

1) Before the update



2) After the update



Please, let me know if there is something else that you couldn't find. We will be glad to receive your feedback and provide you with instructions.
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Old 07-30-2015, 06:27 PM
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Wink unable to access products pages

I didn't have any of the buttons you had on your 'screen'! just going to have another go!
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Old 07-30-2015, 08:47 PM
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Wink unable to access product pages

...Phew! its all there - was deffo on Ecwid yesterday and only 2 icons there, heck knows what that was all about!! - all okay now, thanks everyone!
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Old 07-31-2015, 09:49 AM
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Quote:
Originally Posted by muddy duck rescue View Post
...Phew! its all there - was deffo on Ecwid yesterday and only 2 icons there, heck knows what that was all about!! - all okay now, thanks everyone!
Hi,

Thank you for the update, I am glad to learn that the issue is resolved now.

The issue that you described is weird, so can you please contact us again when you notice something unusual and provide a screenshot of your control panel? Thank you in advance.
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