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Old 11-10-2015, 09:49 PM
John Fusco's Avatar
John Fusco is offline
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Join Date: Jun 2014
Posts: 1
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I changed the email on my Venture account and now the login does not recognize me.


Hi---
1. Looks like I locked myself out! That is:
I changed the email address on my Venture account, but now, the Log-in box does not recognize either the old or the new one. How to get back in?
2. After I get this straightened-out, I would like to have only 1 account, with Venture; basically the Venture account that I currently have, but with a different name than the 2 that I currently use. So that I would be selling all of my products from coffeetrade.co (coffeetrade.ecwid.com); instead of from separate Ecwid accounts. How to do this?

https://coffeetrade.ecwid.com/
My company's name is the CoffeeTrade company and this store is at coffeetrade.co (i.e. coffeetrade.ecwid.com).
Thanks!
John
  #2  
Old 11-11-2015, 01:13 PM
Daria L.'s Avatar
Daria L. Daria L. is offline
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Join Date: May 2015
Posts: 558
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Quote:
Originally Posted by John Fusco View Post
Hi---
1. Looks like I locked myself out! That is:
I changed the email address on my Venture account, but now, the Log-in box does not recognize either the old or the new one. How to get back in?
2. After I get this straightened-out, I would like to have only 1 account, with Venture; basically the Venture account that I currently have, but with a different name than the 2 that I currently use. So that I would be selling all of my products from coffeetrade.co (coffeetrade.ecwid.com); instead of from separate Ecwid accounts. How to do this?

https://coffeetrade.ecwid.com/
My company's name is the CoffeeTrade company and this store is at coffeetrade.co (i.e. coffeetrade.ecwid.com).
Thanks!
John
Hello John!

I'm sorry that you have faced this issue.

You've also contacted us via email regarding this issue. So please let us continue the work on your case there. I've sent you a reply, please check the inbox.

Thank you.
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