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  #1  
Old 06-10-2013, 01:35 PM
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Please, how to change the storefront main image???


i can't find a way to change my storefront main image, any suggestion??
thanks
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  #2  
Old 06-11-2013, 12:13 PM
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Originally Posted by Skardy Reggae Shop View Post
i can't find a way to change my storefront main image, any suggestion??
thanks
Hello,

The main storefront image in your store is a part of root category description. So you can totally change it in your control panel, on the Catalog -> Categories -> Store category. Please, refer to this article for details: http://kb.ecwid.com/w/page/50478826/...%20description
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  #3  
Old 01-15-2015, 12:21 AM
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1/14, New User; I'm having the same problem.
DID go into the storefront Settings,
DID delete initial graphic,
DID replace it with correct graphic,
DID save the entry in settings.
Previewed storefront -- SAME WRONG ORIGINAL IMAGE.
What's NEXT?
  #4  
Old 01-15-2015, 12:15 PM
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Wendy Wendy is offline
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Quote:
Originally Posted by PBS.Barry View Post
1/14, New User; I'm having the same problem.
DID go into the storefront Settings,
DID delete initial graphic,
DID replace it with correct graphic,
DID save the entry in settings.
Previewed storefront -- SAME WRONG ORIGINAL IMAGE.
What's NEXT?
Hello,
I am so sorry that you faced this issue.

I inspected your store front: http://store6436081.ecwid.com/
Can you please detail, which image you'd like to remove? I will be glad to help you.

At the moment I see your store as follows: a screenshot http://take.ms/T3Z6j

In case you'd like to remove the image in upper left corner, your can do it in your Ecwid control panel > System settings > General > Starter site page.

In case you'd like to remove or change the category thumbnails, you can do it in your Ecwid control panel on Catalog > Categories page.
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  #5  
Old 01-07-2016, 11:18 PM
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Prairie Lights Prairie Lights is offline
 
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I am having trouble finding where to change my storefront main image. Obviously I did it a few months ago, but I cannot figure out how to change it away from seasonal photo. I followed above but there is no "store category" nor am I trying to change my category pics... Help please
  #6  
Old 01-08-2016, 12:45 PM
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Quote:
Originally Posted by Prairie Lights View Post
I am having trouble finding where to change my storefront main image. Obviously I did it a few months ago, but I cannot figure out how to change it away from seasonal photo. I followed above but there is no "store category" nor am I trying to change my category pics... Help please
Hello,

Thanks a lot for your message!

I have checked your site at http://www.prairielightscandles.com/SHOP/ and as far as I understand, you mean this picture: http://take.ms/YpQ7a

This picture is set outside your Ecwid store in the header of your site, so this should be edited from your Wordpress Admin Panel. Navigate to the Dashboard, click "Customize Site" (http://take.ms/vn5Qd) and select "Header Image" (http://take.ms/Mkabd).

Please let us know if you need further help, we will be happy to answer your questions.

Thank you!
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  #7  
Old 01-08-2016, 03:15 PM
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Prairie Lights Prairie Lights is offline
 
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Thank you!
It isn't working - won't let me "save" after I deleted the pic - but it is a wp issue... so I will search for help (wish me luck). Bleh.
  #8  
Old 01-12-2016, 01:57 PM
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Hello,

Thanks a lot for your message!

Please do not hesitate to contact us in case you need further help with your Ecwid store, we will be happy to answer your questions.

Thank you!
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  #9  
Old 01-23-2016, 06:10 AM
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NATE POPE NATE POPE is offline
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How do i remove the images from category. I have fruit and veggies. My product is a cruises and the images has nothing to do with my services. I have tried for the last two hours and i can not figure out how to deleted or change the images. Can you please help?
  #10  
Old 01-23-2016, 09:49 AM
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Daria Sh. Daria Sh. is offline
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Quote:
Originally Posted by NATE POPE View Post
How do i remove the images from category. I have fruit and veggies. My product is a cruises and the images has nothing to do with my services. I have tried for the last two hours and i can not figure out how to deleted or change the images. Can you please help?
Hi,

Thank you for reaching us out.

Fruit and Vegetable images that you see in your store now are test categories. You can remove them in Control panel > Catalog > Categories. Click on the category name and click "Delete category" button. Remember to save the changes.

Feel free to write back if new questions arise. Thanks.
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