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Old 08-04-2014, 06:37 PM
Kendra Townsend's Avatar
Kendra Townsend is offline
 
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Store on website not displaying product categories


The product categories for our ecwid store which we have linked to our wordpress site are not showing up on our wordpress. Instead, the store on our wordpress includes apparel, iGoods, downloadables, and toys; all of which are categories we did not create nor are any of them visible on our ecwid store. Clicking on one of the categories takes us to various products which we have not included on our ecwid store. Thanks in advance for any help.
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Old 08-08-2014, 01:36 PM
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Wendy Wendy is offline
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Originally Posted by Kendra Townsend View Post
The product categories for our ecwid store which we have linked to our wordpress site are not showing up on our wordpress. Instead, the store on our wordpress includes apparel, iGoods, downloadables, and toys; all of which are categories we did not create nor are any of them visible on our ecwid store. Clicking on one of the categories takes us to various products which we have not included on our ecwid store. Thanks in advance for any help.
Hello Kendra!
I am sorry for the delay with the answer.
I checked your website and found that you integrated Ecwid demo store instead your store with it. In general Ecwid integration code linked with your store through “Store ID”. Please see the instruction how to get your store ID: http://help.ecwid.com/customer/porta...-your-store-id

You can quickly solve this issue, no worries. You should connect your Ecwid store ID with your site. Here is the instruction how to add Ecwid to Wordpress hosted site with steps to add store ID: http://help.ecwid.com/customer/porta...ss-com-hosted-

Please feel free to contact us if you have further questions.
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