The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 03-03-2017, 09:57 PM
Nathan Langer's Avatar
Nathan Langer is offline
 
Join Date: Feb 2017
Posts: 1
Default

Customer Billing Address defaults to our business address


When my customers fill in their billing address it defaults to my business's address and phone number. Why does it do that and how do I change it?

Thank you
  #2  
Old 03-08-2017, 07:49 PM
Antea's Avatar
Antea Antea is offline
Ecwid Team
 
Join Date: Nov 2015
Posts: 381
Default

Quote:
Originally Posted by Nathan Langer View Post
When my customers fill in their billing address it defaults to my business's address and phone number. Why does it do that and how do I change it?

Thank you
Hello Nathan!
I'm Anna, Ecwid Customer Care team, thank you for the message.

I am very sorry you've faced the difficulties. I have already passed the details to our engineers and we are working on it now.

As soon as there are any results, I will update this thread.
Thank you for pointing our attention to the issue!

Kind regards,
__________________
Anna,
Ecwid Customer Care Team

More tips and hints on Ecwid use in our Help Center

Please click Thanks if my reply helped you.
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:14 AM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.