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  #1  
Old 11-23-2012, 12:37 AM
Floriana Nct's Avatar
Floriana Nct is offline
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Join Date: Oct 2012
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Don't receive the order notification for the administrator


Hi,
I test to order a product on my shop but I don't receive any email notification as an adminitrator. The email adress used is floriana@shoesofprey.com
How long is the delay? What can I do to fix this problem?

Thank you
  #2  
Old 11-23-2012, 01:41 PM
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Lanna Lanna is offline
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Quote:
Originally Posted by Floriana Nct View Post
Hi,
I test to order a product on my shop but I don't receive any email notification as an adminitrator. The email adress used is floriana@shoesofprey.com
How long is the delay? What can I do to fix this problem?

Thank you
Hi,

The email notifications are sent to the email address which is registered in your Ecwid control panel, System Settings -> Store profile -> Company e-mail.
This email in your settings is h....r@shoesofprey.com (I don't want to reveal your email in public, hope you recognize it). Please check this email box for the notification about the order.

If you want to receive the notifications to floriana@shoesofprey.com, you can change the company email to this one.
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