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Old 01-07-2015, 02:25 PM
Eco Fuel Plus's Avatar
Eco Fuel Plus Eco Fuel Plus is offline
 
Join Date: Oct 2010
Posts: 5
Default Email notifications have stopped

Since this morning I have suddenly stopped receiving the ECWID new sales notifications - is this a global issue or just affecting me ?

Nigel
  #2  
Old 01-07-2015, 04:15 PM
Liza P's Avatar
Liza P Liza P is offline
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Join Date: Jan 2013
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Quote:
Originally Posted by Eco Fuel Plus View Post
Since this morning I have suddenly stopped receiving the ECWID new sales notifications - is this a global issue or just affecting me ?

Nigel
Hello,

I have checked your store and as far as I can see the 'New order' email notification is disabled on the System settings -> Mail -> Admin notificati​ons page of your control panel. If you want to get these emails, make sure to enable this notification.

I have also checked the records on our mail server and as far as I can see all the other admin notifications which are currently enabled in your store were sent and delivered to the email addresses specified on the Admin notificati​ons page.

If you have any questions, please, let me know.
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Liza P.
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