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Old 09-26-2014, 05:35 PM
Zipporah Jones's Avatar
Zipporah Jones Zipporah Jones is offline
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Join Date: Sep 2014
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Default Merchant screen shows with error although correct store screen populates during checkout process

Hello. The issue I am having is when checking out... when you click on the submit button on the payment details screen a new page pops up from my merchant stating billing information page not available ALTHOUGH the billing screen generates in a new tab where billing info can be input. I am able to complete a transaction. Complete transaction shows in my merchant and with ecwid. I just need to stop the merchant error page from populating. PLEASE HELP!!!
 
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checkout, ecwid, error, first data, transaction

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