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Old 10-07-2010, 11:12 PM
Marilyn Wines1's Avatar
Marilyn Wines1 is offline
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sales tax calucating incorrectly


I've sent up the zones and the tax rates but I'm getting incorrect tax calculation when I test an order.
For a CA order for 29.00 and a tax rate of 8.75% the tax should be 2.53, but the cart is showing the tax amount of 4.66. Any ideas where the problem is?
  #2  
Old 10-08-2010, 04:51 PM
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Qetzal Qetzal is offline
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Quote:
Originally Posted by Marilyn Wines1 View Post
I've sent up the zones and the tax rates but I'm getting incorrect tax calculation when I test an order.
For a CA order for 29.00 and a tax rate of 8.75% the tax should be 2.53, but the cart is showing the tax amount of 4.66. Any ideas where the problem is?
Hi,

Your "Colorado" zone isn't correct. It has only the US country in it and doesn't have the "Colorodo" state assigned. As a result, the "Colorodo" tax is applied to ALL US orders too.

In order to fix the problem, please add Colorodo state to the "Colorado" zone.
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