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Old 09-28-2016, 02:17 PM
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Data capture


My client wants to capture data including full name and date of birth, can the system create a field to capture that information
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Old 10-05-2016, 11:47 AM
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This App can solve the task: https://www.ecwid.com/apps/new/checkout-questions
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Old 10-24-2016, 12:28 PM
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Irene S Irene S is offline
 
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Quote:
Originally Posted by richard forman View Post
My client wants to capture data including full name and date of birth, can the system create a field to capture that information
Hi Richard,

This is Irene from Ecwid Customer Care Team. I'm very sorry that it took us so long to give you an answer!

There are several ways you can use to collect any additional info:

1) If this information refers to the particular product in your store, you can use our product options feature to capture the details you need. To add product options, please go to the control panel > Catalog > individual product page > "Options" tab. Then you should click “New option”, name it and choose the input type in the drop-down menu. You can find the description of all input types available in Ecwid here: https://support.ecwid.com/hc/en-us/a...tionstypesmean

To capture names you can pick "Text Field" / "Text Area", for date of birth the best option will be "Date Picker", I think.

2) If you want to request the info on the checkout page, you can enable "Order comments" in your store. To do this, please go to the control panel > Settings > General > Cart, scroll down till the "Order Comments" block, and enable "Order notes field". You should also require customers to leave order comments if you want to make this field obligatory.

3) Moreover, you can use the "Checkout questions" app mentioned in the above message.

This app allows to add extra fields to your checkout form without any coding. As I see in our database, your Ecwid account is on the Free plan now. You should mind that all apps from our App Market are available only on paid Venture and higher tier plans. Besides access to the App Market, the upgrade will give you more products (100 and more depending on a chosen plan), mobile Ecwid applications for store control, and other helpful features. You can compare all Ecwid plans on this page: https://help.ecwid.com/customer/en/p...ures-breakdown or move up your Ecwid plan in the control panel → Billing and Plans.

Please, refer to this article to get more details regarding this topic: https://support.ecwid.com/hc/en-us/a...from-customers

If any questions arise, please let us know. Thanks!
 
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