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Old 09-05-2016, 12:18 AM
monique millton's Avatar
monique millton is offline
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Checkout button not linking to cart page


Hi,

I have created a site in Muse and used J-26 Ewcid widget to add a single item to my page:
http://manonwine.com/shop.html

I can add items but when I click the the CHECKOUT BUTTON, I remain on the page and am not taken to the checkout page.

I have setup all widgets on my page as prescribed with the correct information.

I tried deleteing the J-26 Widgets and using the Muse Themes Ewcid widget, this did not work either.

Please help!

Thanks,
Alicia
  #2  
Old 09-08-2016, 12:27 PM
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Stacy_P Stacy_P is offline
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Quote:
Originally Posted by monique millton View Post
Hi,

I have created a site in Muse and used J-26 Ewcid widget to add a single item to my page:
http://manonwine.com/shop.html

I can add items but when I click the the CHECKOUT BUTTON, I remain on the page and am not taken to the checkout page.

I have setup all widgets on my page as prescribed with the correct information.

I tried deleteing the J-26 Widgets and using the Muse Themes Ewcid widget, this did not work either.

Please help!

Thanks,
Alicia
Hello,

This is Stacy from Ecwid Customer Care Team.

We've already reached you out via email and the issue is resolved at the moment. Yet, I decided to share the answer to your question for those who is interested in it.

I inspected your store http://manonwine.com/shop.html I clicked on "Buy now" button here http://take.ms/Z1wco And, I was redirected to your Starter site here: https://manonwine.ecwid.com/ and saw this: http://take.ms/YOgFT Then, I was able to proceed to the checkout:

I could not allocate Checkout button on this page http://manonwine.com/shop.html Could you please navigate me on this matter? I'd be glad to assist and help you with this!

As far as I understand, you faced the issue with the proper checkout process. Basically, there are a few ways to improve your store and the checkout process too:

1 - To insert the single product widget to your site

In general, this widget gives the opportunity to add products to your website separately using embed HTML product code. To be exact, the main goal of this widget is to embed “Add to Bag” button to the site. More info here: https://support.ecwid.com/hc/en-us/a...ct-on-my-site-

As a result, your customers will be able to purchase a product by clicking on "Buy now" button and the, to proceed to the checkout right on this page.

There are two possible ways to add such single product to your muse site:

- To insert an HTML code right to your muse site. Here is the instruction how to generate such code: https://support.ecwid.com/hc/en-us/a...ct-on-my-site- And here s the instruction how to embed such code to your site: https://helpx.adobe.com/muse/using/e....html#id_92206
- To insert "Add to bag" button with the help of J-26

2 - To fix the redirect to your Starter site

You may want to change the link which you add to "Buy now" button here http://take.ms/Z1wco from this https://manonwine.ecwid.com/ to this one https://manonwine.ecwid.com/#!/2015-...229/category=0 as a result, your customers will be redirected right to the product details page. And, then they will be able to proceed to the checkout quickly.
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adobe muse, cart url, checkout button, checkout error

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