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Old 01-06-2016, 03:37 PM
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John Diggle is offline
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My store is on my wix page and it shows the items BUT when I click the links to add to bag it says it does but then I can't open the bag! What am I doing wrong?

www.removalfromchexsystems.com is the website

ECWID super quick with their replies..... (sarcasm)

really, really quick!

Uber quick!

Last edited by Wendy; 01-07-2016 at 08:02 AM.
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Old 01-07-2016, 09:05 AM
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Wendy Wendy is offline
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Quote:
My store is on my wix page and it shows the items BUT when I click the links to add to bag it says it does but then I can't open the bag! What am I doing wrong?

www.removalfromchexsystems.com is the website
Hello,

I am so sorry to hear that you faced this problem.

I inspected your store, using this link http://www.removalfromchexsystems.com/#!purchase/c7ms As I can see, the live chat box overlaps the shopping cart icon. Please, see the screenshot:



In order to fix this issue, you may either change the position of the shopping cart icon or use the shopping cart icon in the mini view.

How to do it:

1) In order to change the position of the shopping cart icon in the normal view (big icon), you should add custom CSS code in your Ecwid control panel. Please, find the code in this article: https://help.ecwid.com/customer/portal/articles/1182209 Copy the code and go to Ecwid control panel > Settings > Design page. Click [New CSS theme] button and place the code into the field. Then activate the theme and save changes.

2) In order to change the view of the shopping cart icon from normal to mini, you should slightly update Ecwid integration code. Here is the screenshot of the shopping cart icon in mini view:



You'll find the integration code of the minicart icon in the mini view in this article https://help.ecwid.com/customer/port...01202#Miniview Please, copy the integration code of minicart in the mini view and place it into the source code of your website. You should do it in your Wix editor.


As I see, you added Ecwid store on your Wix site manually, i.e. with the help of Ecwid integration code. However, it's better to add the store on your site with the help of our official 'Ecwid for Wix' app. The app allows you to use such features as SEO and direct links to products and categories.

I checked your account # 7779638 in our database and found out that you registered it directly through Ecwid site: www.ecwid.com In order to install Ecwid on Wix site with the help of 'Ecwid for Wix' app, you should register new Ecwid account through Wix editor. Please, refer to this article for the instruction: https://help.ecwid.com/customer/portal/articles/1213172 Once you create new account via Wix editor, manually transfer the products and settings from old account to the new one.
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