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Old 11-24-2012, 09:41 AM
Suanne Lai's Avatar
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No orders shown but payment has been done


Hi,

I got notification from my payment gateway that I received payments but when I check my ecwid store, no orders have been made today.

Previous orders were fine but just doesnt seem to show up today. Please do advise.http://ttmask.my
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Old 11-24-2012, 12:55 PM
Matt Ecwid's Avatar
Matt Ecwid Matt Ecwid is offline
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Quote:
Originally Posted by Suanne Lai View Post
Hi,

I got notification from my payment gateway that I received payments but when I check my ecwid store, no orders have been made today.

Previous orders were fine but just doesnt seem to show up today. Please do advise.http://ttmask.my
Hi,

Have you checked the 'Unfinished sales' section? This screenshot illustrates how you can get to that section in your control panel: http://i.imgur.com/Cwh04.png

Do you see that order there?
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