[liszt shop]

Hi,
Our Ecwid shop products and the belonging images show up correctly in Firefox. The images won't show up in internet explorer.
How can I solve this?
Regards,
Michael

[liszt shop]

Hi,
We have serious problems with the ecwid shop. In internet explorer the images from the products don't show up. Also the buttons from the side bar linking to the shop are not properly working.

The website functions fine in Firefox and in Google Chrome.

I would like to find a solution and maybe Eugene can help?

Regards,
Michael

[liszt shop]

Hi,
How do I have to place images in the ecwid webshop? I would like the images viewable in internet explorer and this is not the case at the moment.
Regards,
Michael

[Qetzal]

I would like to find a solution and maybe Eugene can help?

Sure, I will help : -)

1. Could you please specify the exact version of your Internet Explorer.

2. What do you get instead of the product images? Please attach a screen-shot.

3. Can you open this URL http://app.ecwid.com/image/299604?ownerid=75099 ?

[cooper]

Originally Posted by qetzal

Sure, I will help : -)

1. Could you please specify the exact version of your Internet Explorer.

2. What do you get instead of the product images? Please attach a screen-shot.

3. Can you open this URL http://app.ecwid.com/image/299604?ownerid=75099 ?

I can't see them in IE8, just a blank space (which isn't a link like the image would be). Can see the images in the link you attached.

(Can see/click them in Chrome tho.)

[Qetzal]

Originally Posted by cooper

I can't see them in IE8, just a blank space (which isn't a link like the image would be). Can see the images in the link you attached.

(Can see/click them in Chrome tho.)

Do you see images on our demo: http://www.ecwid.com/demo-frontend.html ?

[liszt shop]

Hi Eugene,

In reply to your questions:

1. Could you please specify the exact version of your Internet Explorer.
We have tried using both Internet Explorer verions 7 and 8, and both don't show our ecwid product images.

2. What do you get instead of the product images? Please attach a screen-shot.
Instead of the product images we don't see anything. Here is a link to a screenshot:
http://www.lisztpress.com/wp-content...ot-posters.bmp

3. Can you open this URL http://app.ecwid.com/image/299604?ownerid=75099 ?
Yes we can open this URL in both the versions of Internet Explorer and the product image is visible.

Regards,
Michael

[Qetzal]

Originally Posted by liszt shop

Hi Eugene,

In reply to your questions:

1. Could you please specify the exact version of your Internet Explorer.
We have tried using both Internet Explorer verions 7 and 8, and both don't show our ecwid product images.

2. What do you get instead of the product images? Please attach a screen-shot.
Instead of the product images we don't see anything. Here is a link to a screenshot:
http://www.lisztpress.com/wp-content...ot-posters.bmp

3. Can you open this URL http://app.ecwid.com/image/299604?ownerid=75099 ?
Yes we can open this URL in both the versions of Internet Explorer and the product image is visible.

Regards,
Michael

Thank you for this information.

1. Do you see the same issue on our demo?
2. Can you reproduce this issue on IE that is installed on another computer?

[cooper]

Originally Posted by qetzal

Thank you for this information.

1. Do you see the same issue on our demo?
2. Can you reproduce this issue on IE that is installed on another computer?

The demo images work fine, as do other carts. Just his site, and only in IE

[liszt shop]

Hi Eugene,
The problem of not showing up our product images on internet explorer is occurring on all the computers we use. Perhaps you open www.lisztpress.com in internet explorer and you will see the same problem. Go to shop for books and Posters. Click Books or Posters and you will get product descriptions without images. When you click through the product is shown with the image.

Yesterday also the buttons we installed; books, posters, kentish portraits and kent local history series where not working properly in internet explorer. However today this works fine and we didn't change any settings.

I hope you can help.

Cheers,
Michael