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Old 11-21-2009, 07:37 AM
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Internet explorer does not show ecwid shop images


Hi,
Our Ecwid shop products and the belonging images show up correctly in Firefox. The images won't show up in internet explorer.
How can I solve this?
Regards,
Michael

Last edited by liszt shop; 11-29-2009 at 08:01 AM.
  #2  
Old 11-21-2009, 12:14 PM
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Default Ecwid & Internet explorer not working !!

Hi,
We have serious problems with the ecwid shop. In internet explorer the images from the products don't show up. Also the buttons from the side bar linking to the shop are not properly working.

The website functions fine in Firefox and in Google Chrome.

I would like to find a solution and maybe Eugene can help?

Regards,
Michael

Last edited by liszt shop; 11-29-2009 at 08:02 AM.
  #3  
Old 11-23-2009, 06:01 AM
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Default Ecwid thumbnails & Internet explorer

Hi,
How do I have to place images in the ecwid webshop? I would like the images viewable in internet explorer and this is not the case at the moment.
Regards,
Michael

Last edited by liszt shop; 11-29-2009 at 08:02 AM.
  #4  
Old 11-23-2009, 01:04 PM
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Quote:
I would like to find a solution and maybe Eugene can help?
Sure, I will help : -)

1. Could you please specify the exact version of your Internet Explorer.

2. What do you get instead of the product images? Please attach a screen-shot.

3. Can you open this URL http://app.ecwid.com/image/299604?ownerid=75099 ?
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Old 11-23-2009, 01:37 PM
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Quote:
Originally Posted by qetzal View Post
Sure, I will help : -)

1. Could you please specify the exact version of your Internet Explorer.

2. What do you get instead of the product images? Please attach a screen-shot.

3. Can you open this URL http://app.ecwid.com/image/299604?ownerid=75099 ?
I can't see them in IE8, just a blank space (which isn't a link like the image would be). Can see the images in the link you attached.

(Can see/click them in Chrome tho.)
  #6  
Old 11-23-2009, 01:59 PM
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Quote:
Originally Posted by cooper View Post
I can't see them in IE8, just a blank space (which isn't a link like the image would be). Can see the images in the link you attached.

(Can see/click them in Chrome tho.)
Do you see images on our demo: http://www.ecwid.com/demo-frontend.html ?
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  #7  
Old 11-23-2009, 02:45 PM
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Default Internet explorer problems

Hi Eugene,

In reply to your questions:

1. Could you please specify the exact version of your Internet Explorer.
We have tried using both Internet Explorer verions 7 and 8, and both don't show our ecwid product images.

2. What do you get instead of the product images? Please attach a screen-shot.
Instead of the product images we don't see anything. Here is a link to a screenshot:
http://www.lisztpress.com/wp-content...ot-posters.bmp

3. Can you open this URL http://app.ecwid.com/image/299604?ownerid=75099 ?
Yes we can open this URL in both the versions of Internet Explorer and the product image is visible.

Regards,
Michael
  #8  
Old 11-23-2009, 06:13 PM
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Quote:
Originally Posted by liszt shop View Post
Hi Eugene,

In reply to your questions:

1. Could you please specify the exact version of your Internet Explorer.
We have tried using both Internet Explorer verions 7 and 8, and both don't show our ecwid product images.

2. What do you get instead of the product images? Please attach a screen-shot.
Instead of the product images we don't see anything. Here is a link to a screenshot:
http://www.lisztpress.com/wp-content...ot-posters.bmp

3. Can you open this URL http://app.ecwid.com/image/299604?ownerid=75099 ?
Yes we can open this URL in both the versions of Internet Explorer and the product image is visible.

Regards,
Michael
Thank you for this information.

1. Do you see the same issue on our demo?
2. Can you reproduce this issue on IE that is installed on another computer?
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  #9  
Old 11-23-2009, 06:45 PM
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Quote:
Originally Posted by qetzal View Post
Thank you for this information.

1. Do you see the same issue on our demo?
2. Can you reproduce this issue on IE that is installed on another computer?
The demo images work fine, as do other carts. Just his site, and only in IE
  #10  
Old 11-23-2009, 07:08 PM
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Default Internet explorer

Hi Eugene,
The problem of not showing up our product images on internet explorer is occurring on all the computers we use. Perhaps you open www.lisztpress.com in internet explorer and you will see the same problem. Go to shop for books and Posters. Click Books or Posters and you will get product descriptions without images. When you click through the product is shown with the image.

Yesterday also the buttons we installed; books, posters, kentish portraits and kent local history series where not working properly in internet explorer. However today this works fine and we didn't change any settings.

I hope you can help.

Cheers,
Michael

Last edited by liszt shop; 11-29-2009 at 08:02 AM.
 
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