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Old 03-15-2011, 08:50 PM
PLACE Ministries's Avatar
PLACE Ministries is offline
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Unable to complete test order


Upon completing all of the open fields on the order form, I recieved an error message stating that the form was filled out incorrectly and that the incorrect field(s) would be highlighted. Nothing was highlighted???

Any recommendations on how to resolve this?

Thank you in advance for your help. I really appreciate it!
  #2  
Old 03-17-2011, 06:28 PM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
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What is the address of the shop where experienced such behavior? Did you get this issue on the Facebook?

If so, then I can suggest you to report the issue to our bugtracker ( http://ecwid.com/bt ), our engineers will take care of rectifying it.

As a quick workaround, I can suggest to disable the "Require customers to create accounts on checkout" option ( Ecwid control panel, System Settings → General → Cart).
 
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