The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 03-19-2012, 05:46 PM
mammamiu's Avatar
mammamiu mammamiu is offline
 
Join Date: Jul 2010
Location: Berlin
Posts: 16
Default How to add additional shipping fopr BIG items?

From my german shop some items can't be sent with a cheap package, because they are big. The shop is giving them a cheap shipping, because they are extremely light (for example a pillow is big and light). The shop "thinks" this would match into a "simple mail" but it doesn't because of the size.

In the shipping options there is no way to set a maximum size if the package.

I could write a big weight to make the shop chose the right shipping option - i did this. But customers can see the weight somewhere in the order description and start asking me: "what??? this pillow is over 2 kg?!"

I could just add the additional shipping prize to the items prize (but then people see the item in my shop in Moscow and ask "why does it cost 9 euros more in Berlin?" :-)

How can i make the shop automatically chose a more expensive shipping (or ad some amount to the shipping), as soon, as someone adds one of the big things to his order?
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Tags
big packages, shipping, size, weight

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:20 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.