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Old 12-06-2011, 05:35 PM
Shirley Thomas's Avatar
Shirley Thomas is offline
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Question

Can't See Items in store under their subcategory.


Hello Everyone,

I cannot see my products, which I just uploaded, within their subcategories. I can see the items listed in the "ALL PPRODUCTS" but they do not show in my store front?

Thanks for the help.
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Old 12-08-2011, 06:33 AM
Matt Ecwid's Avatar
Matt Ecwid Matt Ecwid is offline
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Quote:
Originally Posted by Shirley Thomas View Post
Hello Everyone,

I cannot see my products, which I just uploaded, within their subcategories. I can see the items listed in the "ALL PPRODUCTS" but they do not show in my store front?

Thanks for the help.
Hello,

I've inspected your store for investigation of the issue.
As far as I can see, all of your products have categories assigned and the catalog is displayed correctly in your storefront. I guess you've already resolved the issue, right?

As I understand, you have used the import tool for uploading your products. As you probably know, the products with no assigned category are displayed in your storefront on the root category page (the very first page of your store) below the list of main categories. There are two ways to put products in particular categories in such case: classify them manually by assigning categories after the import is finished or specify a category for each product in an import CSV file before uploading it. After the products are imported you just need to refresh a page to see the changes in your storefront.
For more information of the import/export tools in Ecwid please refer to this article in our knowledge base:
http://kb.ecwid.com/w/page/26373353/Import-Export

If my understanding of your question isn’t right, please describe the issue in more details.
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