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Old 08-03-2017, 06:48 PM
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FindTix FindTix is offline
 
Join Date: May 2015
Posts: 9
Default Paypal Transaction ID's do not link correctly

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I currently accept payments through Paypal, Square and Stripe. All three include a link to the specific order under "Additional Information". These will direct to the payments processors site so I can review, or refund the payment for that specific order. However the Paypal link does not link correctly. I have a Paypal business account.
For example: Transaction ID BPPPE9F0B2B3 links to:
https://www.paypal.com/cgi-bin/websc...d=BPPPE9F0B2B3

However, this links to my standard Paypal and not Paypal Manager. The standard Paypal has a different Transaction ID for the same transaction than the Paypal Manager. This Transaction ID is pulled from the Paypal Manager.

How can I have this link correctly? Is this an issue through Paypal or a glitch that Ecwid needs to correct?
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

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