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Old 05-16-2017, 01:07 PM
Kush Jain's Avatar
Kush Jain is offline
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Need to Open Cart after clicking Add to Cart Button


Hello,

I have a website www.thedishdryingrack.com running on wix.com

The problem I am facing is when customer click on "Add to Cart" button, it should open Cart for checkout, but it only adds the product to cart but doesn't open the cart. Many times customer get confused when cart doesn't open automatically after clicking on Add to Cart button.

Kindly help.
Thanks in advance.
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Old 05-17-2017, 11:55 AM
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Quote:
Originally Posted by Kush Jain View Post
Hello,

I have a website www.thedishdryingrack.com running on wix.com

The problem I am facing is when customer click on "Add to Cart" button, it should open Cart for checkout, but it only adds the product to cart but doesn't open the cart. Many times customer get confused when cart doesn't open automatically after clicking on Add to Cart button.

Kindly help.
Thanks in advance.
Hello,

Ecwid Customer Care team is here.

Thank you for your question! I'd be happy to help you.

Sure thing, you can use the feature that will open the cart page right after the clicking on Add to cart button in the grid view. You should go to your Ecwid control panel > Settings > General > Cart page and check this option:



Remember to save the changes.

I hope this helps. Let us know if further support is needed. Thanks!
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Old 11-18-2017, 07:14 PM
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Mandingaa Mandingaa is offline
 
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This works great, although when a user clicks 'Back' button on the browser it starts to load and then redirects back to the cart.
I have my cart set to its own page in Wordpress. Is there any way to prevent this?

Cheers

Last edited by Mandingaa; 11-19-2017 at 12:31 AM.
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Old 11-22-2017, 12:21 PM
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Daria L. Daria L. is offline
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Quote:
Originally Posted by Mandingaa View Post
This works great, although when a user clicks 'Back' button on the browser it starts to load and then redirects back to the cart.
I have my cart set to its own page in Wordpress. Is there any way to prevent this?

Cheers
Hello,

thanks for your message!

Could you, please, post here the link to your store page? We'll check it and provide you with a solution.

Thanks!
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