The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 03-12-2013, 01:49 PM
pinkenvyboutique's Avatar
pinkenvyboutique is offline
 
Join Date: Mar 2013
Posts: 11
Default

mobile app


I cannot get the mobile app to work. How do i get the domain or the subdomain? First it tells me that there is no need because you guys automatically apply it, but then it says that i can use the subdomain. Would you please clarify?
  #2  
Old 03-12-2013, 02:08 PM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
Senior Member
 
Join Date: Jan 2011
Location: Ecwid headquarters
Posts: 7,765
Default

You can choose any subdomain under .ecwid.com (e.g. myownshop.ecwid.com) and use it by applying for it in Ecwid control panel > System settings > General > Mobile version. You can also use the subdomain on your own domain (e.g. myownshop.myowndaomain.com), for which you have to follow the instructions in the came page of Ecwid control panel, those require you to change the DNS settings on your own server first.

However, the mobile catalog works even without setting the mobile domain.

What type of mobile domain do you want to have for your store?
  #3  
Old 03-12-2013, 02:22 PM
pinkenvyboutique's Avatar
pinkenvyboutique pinkenvyboutique is offline
 
Join Date: Mar 2013
Posts: 11
Default

I have already linked the shop tab to my facebook. That works correctly through a computer. The issue is that you cannot see the shop tab on a mobile device.
  #4  
Old 03-12-2013, 02:47 PM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
Senior Member
 
Join Date: Jan 2011
Location: Ecwid headquarters
Posts: 7,765
Default

Quote:
Originally Posted by pinkenvyboutique View Post
I have already linked the shop tab to my facebook. That works correctly through a computer. The issue is that you cannot see the shop tab on a mobile device.
Please, refer to this post: http://www.ecwid.com/forums/showthre...4459#post64459
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:00 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.