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  #11  
Old 05-03-2020, 08:18 AM
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Hi! I have installed the latest ecwid Plugin for my Wordpress.org website (v. 5.4.1.) at www.mikuri.ch. When I try to connect my existing store I get a "404 error" site can not be opened. Opening the store page and the store demo page works fine, just connecting my store doesn't work....
  #12  
Old 05-04-2020, 07:50 AM
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Yusuke Nozawa Yusuke Nozawa is offline
 
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Quote:
Originally Posted by Yusuke Nozawa View Post
Hi! I have installed the latest ecwid Plugin for my Wordpress.org website (v. 5.4.1.) at www.mikuri.ch. When I try to connect my existing store I get a "404 error" site can not be opened. Opening the store page and the store demo page works fine, just connecting my store doesn't work....
Follow up on this: my console shows the following errors when I click the connect button:

The script from “https://d1q3axnfhmyveb.cloudfront.ne...43666078.js” was loaded even though its MIME type (“text/html”) is not a valid JavaScript MIME type.
cp
Loading failed for the <script> with source “https://connect.facebook.net/en_US/fbevents.js”.
  #13  
Old 05-19-2020, 10:32 AM
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Scully Scully is offline
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Quote:
Originally Posted by Yusuke Nozawa View Post
Follow up on this: my console shows the following errors when I click the connect button:

The script from “https://d1q3axnfhmyveb.cloudfront.ne...43666078.js” was loaded even though its MIME type (“text/html”) is not a valid JavaScript MIME type.
cp
Loading failed for the <script> with source “https://connect.facebook.net/en_US/fbevents.js”.
Hello there,

Alexandra from Ecwid support is here, thanks for reaching out to us! I do apologize for a delayed reply here—we are currently experiencing high contact volumes due to the impact of COVID-19 and many merchants going online, hence the delay.

As I understand the issue was caused by the plugin misconfiguration and it was successfully resolved. If you need any other assistance, please let us know.
__________________
Alexandra Scully,
Ecwid Customer Care Team
  #14  
Old 06-19-2020, 12:09 PM
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Umesh Singh4 Umesh Singh4 is offline
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