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  #1  
Old 10-21-2012, 02:59 PM
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Random products widget not working


Hi!

My store is working fine but I am now getting this error message for the random products widget "Ecwid page does not exist. Refer to the article in Ecwid& KB in order to restore it."

Please help!

Thank you!
Sheen
  #2  
Old 10-21-2012, 07:16 PM
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Hi Sheen!

Could you please let me know your WP address?

Also, could you please try to log into your WP admin area and go to this address:
/wp-admin/options.php

then find the value of the "ecwid_store_page_id" variable (using search in your browser) and let me know this value as well.

Thank you.
  #3  
Old 10-23-2012, 03:46 PM
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Hello!

www.essentialalchemist.com

4879

Thank you!!
Sheen
  #4  
Old 10-23-2012, 04:11 PM
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Quote:
Originally Posted by Agape Oils View Post
Hello!

www.essentialalchemist.com

4879

Thank you!!
Sheen
Hi, Sheen!

Apparently, the actual ID of the page where your Ecwid is installed is 1872, but settings state that it is 4879. Since the setting does not reflect the real Ecwid page, this problem occurs.

In order to fix the problem you need to apply the solution described here:
http://kb.ecwid.com/w/page/15853324/...atshouldIdonow

in the I have accidentally deleted my store page in WordPress, what should I do now? section.

Please, let me know if there are any problems.
  #5  
Old 10-23-2012, 04:30 PM
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Hi!

My store works fine. It's just the random product widget that is not, therefore, I believe I have not deleted the store.

Thank you!
Sheen
  #6  
Old 10-23-2012, 04:39 PM
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I have reinstalled the store and still do not have the random products widget working.

Please help.

Thank you!
Sheen
  #7  
Old 10-23-2012, 04:45 PM
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Quote:
Originally Posted by Agape Beauty View Post
I have reinstalled the store and still do not have the random products widget working.

Please help.

Thank you!
Sheen
Actually, you do not need to re-install Ecwid plugin. Reinstallation of Ecwid plugin was most likely the reason of this problem.

What you need to do is to apply the solution described here:
http://kb.ecwid.com/w/page/15853324/...atshouldIdonow

Quote:
To overcome these problems you need to re-create your store page and instruct the plugin where it is located now.
1. Login to your WP Admin as administrator
2. Go to Pages, create a new page that you will use a a store or edit an existing one. Switch the editor into HTML mode (the grey tab on top) and in the source of the page replace everything Ecwid-related there with the following code:
<!-- Ecwid code. Please do not remove this line otherwise your Ecwid shopping cart will not work properly. --> [ecwid_script] [ecwid_minicart] [ecwid_searchbox] [ecwid_categories] [ecwid_productbrowser] <!-- Ecwid code end -->
Save the changes, but do not leave the page editor yet.
3. Take a look at the browser's address bar. There is a part that goes like post.php?post=NN in the address. Remember the number in that NN part.
4. Now, in the address bar of your browser change the /wp-admin/ and everything after it into /wp-admin/options.php. Press Enter, a new page will open. This is the list of all of your WP options (you cannot reach that page through a menu, only by URL).
5. Find the option named ecwid_store_page_id
6. Put the number you remembered on the 3rd step into that option.
7. Scroll all the way down and press Save changes.
  #8  
Old 10-23-2012, 08:39 PM
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Hi!

Sorry. I do not know coding or understand what you are asking me to do.

Thank you,
Sheen
  #9  
Old 10-24-2012, 06:06 AM
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pmed you
 
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