[Traice Garrow]

Hi there,

How does a customer request a return?

Do they need to email me direct, through the Ecwid app or Paypal?

Thanks for your help.

Tracy

[Liza P]

Originally Posted by Traice Garrow

Hi there,

How does a customer request a return?

Do they need to email me direct, through the Ecwid app or Paypal?

Thanks for your help.

Tracy

Hello,

Can you please detail what kind of a return do you mean exactly? Are you referring to the payment for the order placed in your store?