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  #1  
Old 11-19-2015, 12:00 AM
Traice Garrow's Avatar
Traice Garrow is offline
Webpartner
 
Join Date: Aug 2015
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Question

Return Requests?


Hi there,

How does a customer request a return?

Do they need to email me direct, through the Ecwid app or Paypal?

Thanks for your help.

Tracy
  #2  
Old 11-19-2015, 09:16 AM
Liza P's Avatar
Liza P Liza P is offline
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Join Date: Jan 2013
Posts: 2,517
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Quote:
Originally Posted by Traice Garrow View Post
Hi there,

How does a customer request a return?

Do they need to email me direct, through the Ecwid app or Paypal?

Thanks for your help.

Tracy
Hello,

Can you please detail what kind of a return do you mean exactly? Are you referring to the payment for the order placed in your store?
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