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Old 09-22-2015, 07:24 PM
Bob Braudrick's Avatar
Bob Braudrick is offline
 
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Missing Order Numbers


Looking for orders there were there a few months ago but now I go to All Orders and there is almost a entire year gone. I go from #99 to #403. Is there a way to delete orders and if so; is there a trash folder to bring them back? Help!
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Old 09-23-2015, 04:29 AM
Rick G's Avatar
Rick G Rick G is offline
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Quote:
Originally Posted by Bob Braudrick View Post
Looking for orders there were there a few months ago but now I go to All Orders and there is almost a entire year gone. I go from #99 to #403. Is there a way to delete orders and if so; is there a trash folder to bring them back? Help!
Hi Bob,

Thank you for contacting us.

I checked your store and I see the issue that you refer to. After that I reported it to our development team and they fixed it in your Ecwid store - now all 404 orders are displayed in your sales page in Ecwid control panel, so please refresh the page and check them for yourself.

Sorry for this inconvenience and thank you for reporting it.
Thank you.
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