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  #1  
Old 04-29-2017, 07:30 PM
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Slow Loading when using the Ecwid Wordpress Plugin


My site is loading slow when embedded using the Wordpress Plugin. The simple site loads fine, but when the site is embedded into my website it loads slow.

Investigating the network resources show that it took 809ms for https://esd-appconfig-1.s3-eu-west-1...s?v=1493494005 to load.

https://code.jivosite.com/script/ecwid/7582074 <-- this also takes 600ms to load just prior to the appstate.js script.

This causes issues because people are leaving the site or telling me its broken because it takes so long for the shop elements to load.
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Old 05-03-2017, 11:23 AM
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If I disable the Ecwid plugin, my site's load times are perfect, with the plugin enabled, everything comes to a crawl.

https://www.WeirdVapes.com
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  #3  
Old 05-04-2017, 08:17 AM
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Quote:
Originally Posted by WeirdVapes View Post
My site is loading slow when embedded using the Wordpress Plugin. The simple site loads fine, but when the site is embedded into my website it loads slow.

Investigating the network resources show that it took 809ms for https://esd-appconfig-1.s3-eu-west-1...s?v=1493494005 to load.

https://code.jivosite.com/script/ecwid/7582074 <-- this also takes 600ms to load just prior to the appstate.js script.

This causes issues because people are leaving the site or telling me its broken because it takes so long for the shop elements to load.
Hi,

It’s Daria from Ecwid Customer Care team.

Thank you for reporting us about the problem. We are examining your website and we'll get back with findings shortly.

Thanks.
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Old 05-04-2017, 08:18 AM
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Quote:
Originally Posted by Ricardo Lopez2 View Post
I also have the same problem, I'm not 100% sure it's because of Ecwid however there's a very good chance it's because of that.
Hi Ricardo,

Can you post here the link to your website? We'd like to examine it as well.

Hope to hear from you.
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Old 05-09-2017, 08:55 PM
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If you haven't already, you should try the Comet Cache plugin. It helped my site out quit a bit.
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Old 05-16-2017, 06:41 AM
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Quote:
Originally Posted by WeirdVapes View Post
If I disable the Ecwid plugin, my site's load times are perfect, with the plugin enabled, everything comes to a crawl.

https://www.WeirdVapes.com
Hi,

I've sent you emails regarding the loading speed of your website. They were sent to the email address associated with your Ecwid account. It looks like this: b---y@w---d----s.com

I'd also like to mention here that we've released a new version of Ecwid plugin – 5.2. It contains updates which should improve the website loading speed.

Please, check the inbox. I hope to hear from you there!
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  #7  
Old 07-10-2017, 11:28 PM
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I am facing exactly the same problem in my installation. And I guess I am using the latest version of the plugin, since I installed it two days ago (chatshop.com.br/loja)
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Old 07-11-2017, 10:29 AM
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I have a wordpress blog with buddy press plugins. I also have and ecwid shopping cart plugin. The page is very slow in loading. I have been informed by users that they can't register with my blog because the loading takes so long. Does anybody know what the reason is and how I can solve it?
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  #9  
Old 07-12-2017, 08:31 AM
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Quote:
Originally Posted by jasiu mrówka View Post
I have a wordpress blog with buddy press plugins. I also have and ecwid shopping cart plugin. The page is very slow in loading. I have been informed by users that they can't register with my blog because the loading takes so long. Does anybody know what the reason is and how I can solve it?
Hello! Wendy with Ecwid team is here.

I am sorry to learn you faced this issue. Could you post here the link to your site, please? We will investigate the issue and get back to you with an update.

Thank you!
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  #10  
Old 07-12-2017, 08:59 AM
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mine is chatshop.com.br/loja
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